Thai Airways – Office Contact Info in Pakistan

Thai Airways is the national airline of Thailand, renowned for its strong Thai heritage and world-class service. The Airline commenced its operation in 1960, and inaugurated its first international flight from Bangkok to Hong Kong. Thai Airways operates on domestic and international routes from its home base at Bangkok Airport. The airline's most popular destinations are Asia Pacific, Europe, and Australia.

How to Contact Thai Airways in Pakistan

Thai Airways offers services for walk-in clients at booking and ticketing offices in three Pakistani cities. Travelers may visit Thai Airways retail locations to make and amend their bookings.

Ticketing Office locations

Customers can contact Thai Airways personnel at the listed ticket office sites during the specified business hours.

Business Hours - Office Timings

Following are Thai Airways ticket office timings across Pakistan.

Thai Airways Customer Services Phone Numbers

Thai Airways unlike having a unified call center number across Pakistan, handles customer calls through its ticketing offices in each city.

• Lahore: 042-36309791 up to 94 & 042-36373377
• Islamabad: 051-2272140 up to 43
• Karachi: 021-34320270 up to 75

In case of difficulties contacting Thai Airways on local helpline numbers, passengers can contact international call center number at +66-2-3561111 (available 24/7).

Thai Airways Fleet

Currently, Thai Airways operates a fleet of 85 aircraft. The fleet comprises a diverse mix of Airbus and Boeing aircraft, catering to both short-haul and long-haul routes. The fleet consists of Boeing 777-300ER, Boeing 777-200ER, B787-9, B787-8 and Airbus A330-300

Thai Airways Flight Network

The airline's primary hub is Bangkok Airport, which has been recognized as the most prominent hub of Far East routes. Thai Airways operates 9 domestic and 56 international destinations. Popular routes are in Asia Pacific, Europe, and Australian destinations.

Operations in Pakistan

Thai Airways offers direct flights from its hub in Bangkok to three major cities in Pakistan:

• Lahore (LHE) - 6 weekly flights
• Islamabad (ISB) - 4 weekly flights
• Karachi (KHI) - 5 weekly flights

Royal Orchid Plus (Thai Airways Frequent Flyer)

Royal Orchid Plus is the loyalty program for Thai's members with an opportunity to earn miles when flying with Thai Airways and its Star Alliance partners globally. Benefits and priority services for Royal Orchid members include priority reservations, check-in, baggage handling, excess baggage allowances, airport lounge access, complementary upgrades and more, depending upon membership status. The program provides three membership tiers, each with its own set of privileges.

Awards and Achievements

Thai Airways has prestigious airline awards in its bucket:

• 2025 Readers' Choice Awards: Thai Airways ranked in the top 5 for overall airline.
• 2025 PAX International Readership Awards: "Most Improved Airline".
• TDM Travel Trade Excellence Awards 2024: "Guest Experience of the Year" award.
• TTG Travel Award (Best Airline - Business Class)
• Ranked second best intercontinental airline by Stand By, Danish Travel Magazine
• 20th ASEANTA Awards for Excellence.
• Best Intercontinental Airline by RES, Swedish Magazine.